Latest Vacancies
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Inbound Call Centre Agent
Inbound Call Centre Agent
Our Client is a 24 hour call centre that helps with any IT and web related inquiries. The main purpose of the job is to answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
You must be flexible as you will be working shifts.
Pay: £6.81-£8.50
Location: Leavesden, Watford
Main Job Tasks and Responsibilities
Answer calls professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and service information
Enter customer information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Complete call logs
Produce call reportsEducation and Experience
Knowledge of customer service principles and practices
Knowledge of call centre telephony and technology
Six months or more experience in a call centre environment
Customer service experience
Good data entry/keyboard skillsPlease email your CV to Shelley@unity-recruitment.co.uk
Find out more >> -
Civil Enforcement Officers needed
***YOU MUST HAVE PREVIOUS PARKING EXPERIENCE IN THE LAST YEAR***
Civil Enforcement Officer / Parking Attendant / Traffic Warden
Previous experience is essential as a Civil Enforcement Officer. (Please reply only if have previous experience in this role as we wont be able to help if you do not)
You must have good working knowledge and have undergone training on the Road Traffic Act 1991. It would also be desirable if you have had training on the new Traffic management Act.
Duties will be as follows:
Issuing PCN’s to illegally parked vehicles
Advising members of public on parking related issues
Giving directions of the borough
Enforcing parking regulations and restrictions
Providing good customer serviceCivil Enforcement Officer / Parking Attendant / Traffic Warden
We have these types of vacancies, please contact us/ send your CV:
Civil Enforcement Officer / Parking Attendant
Senior Civil Enforcement Officer / Parking Attendant
Mobile Civil Enforcement Officer
CCTV Officer / CCTV Operative/CCTV Manager / Camera Enforcement Manager
Parking Appeals Officer / Adjudication Officer / Representations Officer/ Parking correspondence officer
Parking Supervisor / On – Street supervisor/enforcement supervisor Parking Administration/ Parking call centre officer/Parking Customer Service Officer
Parking Enforcement Manager / On Street Manager / Base Manager / Contract Manager
Parking Services Manager
Head of Parking
Parking Appeals manager/parking Appeals supervisorsPlease contact our consultants on 0208 429 7444 or email a CV to teamparking@unity-recruitment.co.uk
Find out more >>
Monthly Archives: July 2009
Heroes in disguise
15 July 2009Parking attendants are accused of horrible things, they are often hated by the public in the UK and they have difficult jobs to do. Their job is to enforce the strict parking laws in the UK, which is no small feat. These men and women are essentially a form of law enforcement and should be...
CEO duties above and beyond the norm
13 July 2009You may be forgiven for thinking of a corporate CEO, but there is a new CEO in town. They are the civil enforcement officers of the UK and they mean business. What civil enforcement officers do is they look after the best interests of motorists on the UK’s roads and streets. Their aim is to...
Parking attendants versus traffic wardens
09 July 2009Parking attendant jobs and parking enforcement jobs are sometimes not deemed to be the greatest, yet these men and women earn a good living and provide a vital service in cities across the UK. Most people have the idea that parking attendant jobs mean one thing only; giving tickets to motorists who do not obey...
Parking attendants and public ignorance
03 July 2009You see parking attendants across the length and width of London each and every day. Most of the time people see them, yet they are simply part of the background movement around the city. The only times people really see parking attendants is when they need information and this will usually be tourists asking directions....
Daily life as a Civil Enforcement Officer
01 July 2009Everyone knows the bad rep that those in Civil Enforcement jobs have, but they do a vital job. So what makes a good CEO and how do they go about their days? The basic duties of all CEOs are to patrol the streets as well as the car parks and check that people are not...
