Archive for the ‘Parking Jobs’ Category

Administrative Parking Jobs

Monday, June 29th, 2009

Anyone who has been involved with a successful business or event knows that behind the scenes, supporting those on the front line, are an army of capable and talented administrative staff.  Good organisation on all levels is required in any company or business if you want sustained success, which is why Unity Recruitment is always on the lookout for individuals who can bring that attention to detail to the parking industry.

The number of roles for administrators to fill in the industry is wider than you probably expect, with everything from parking cashiers to permit officers and representations officers.  If you have experience in parking jobs of any kind then you may want to see where a career in the industry can take you, and Unity Recruitment are here to help.

For those with exceptional people skills, the position of parking customer services or parking appeals officer may appeal?  For those with organisational skills aplenty, the job of a permit officer may be the one for you?  For those with a head for numbers, a parking cashiers job may be your calling?  Whatever kind of parking jobs you think you might excel in, Unity Recruitment can help to make it become a reality.

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Parking jobs across the board

Friday, June 12th, 2009

When you ask someone what exactly parking jobs are, usually the vague answer will be that it is the jobs those guys do who write out parking fine tickets all day long. This is not a very comprehensive answer for an industry which employs large numbers of people in many different jobs.

Parking jobs in the UK includes many jobs both on a temporary and permanent basis that include off street and on street parking enforcement jobs. It also includes office jobs in administration and management.

Keeping track of traffic, parking and all the administration that goes with it in the UK is a huge task and it takes people of varying skills to ensure it runs smoothly. Parking jobs with Unity Recruitment are for those with previous experience in the industry. There is usually further training on the job available too.

Something for everyone

Many parking job applicants start out as parking attendants and civil enforcement officers. Some go further as senior and mobile civil enforcement officers as time goes on. Back office parking jobs are quite varied with CCTV Officers, parking call centre officers and parking customer service officers.

There are various administrators, supervisors and managers to oversee and regulate the many junior officers. Parking jobs are an all-encompassing name that covers the jobs of an entire industry.

Parking jobs become a career for many people when they choose permanent jobs. For many others various parking jobs on a temporary basis work well while they study or as an extra income. The options are many and the best advice is to contact us here at Unity Recruitment to find out what is available for you.

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UK Parking Sector Skills Strategy

Friday, May 29th, 2009

People are the primary asset of the Parking Services in the UK and as such it is necessary to identify the recruitment and retaining of staff who possess the necessary qualifications this industry requires in order to provide a high level of customer services while enforcing those rules and regulations that have been put in place for the safety and convenience of the public.

It is necessary to identify gaps that exist in skills shortages so that ongoing qualification development can be effective. At the same time, it is necessary to improve the quality of performance by broadening knowledge as well as those skills which are so important to this industry. It is also necessary to highlight and progress career paths for current employees while standardising certain skills so those from outside the industry who have matching skills are able to find employment within it.

The Aim

The aim of the Skills Strategy is to primarily improve current knowledge, qualifications, skills and professionalism within the industry by creating a culture of learning. What this will achieve is to increase the demand for further learning whilst increasing learning opportunities. It is necessary for this industry to develop and maintain learning modules and units of learning which will ensure that staff attain or maintain accredited parking qualifications.  It is therefore necessary to first identify which skills are lacking or which need further development and then supply the necessary training.

Currently there are very few specific qualifications for parking staff on the NQF, or National Qualifications Framework system.  All that is required in controlling parking areas is a Level 2 S/NVQ qualification and a level 2 VRQ is required for Parking Attendants of Civil Enforcement Officers.

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The Role Of A Parking Correspondence Officer

Thursday, May 7th, 2009

Parking Correspondence Officers fall into the category of parking administrators.

Usually working in customer service teams of between four to five officers who report to a team leader, their purpose is provide responsive attention to users of parking services.

Responsive Attention

What they are required to undertake as part of their normal daily duties is to deal with all manner of correspondence which includes any issues regarding parking permits, complaints, refunds as well as any queries or complaints that come in telephonically. They must be able to handle at least twenty letters of correspondence per day.

They may also be called on to represent the Council regarding court issues, adjudication and appeals.

Their team leaders would expect their parking correspondence officers to keep them informed of any issues relating to court cases as well as any internal problems such as computerised systems and payments.  Apart from this, team leaders in this parking team would also expect them to help with reconciling payments, error identification and error solving.  They are also expected to put forward suggestions regarding the development of new procedures, or improvement to existing ones.

Anyone considering a career in this field must have knowledge of the 2004 Traffic Management Act and any related legislation as well as experience knowledge of court procedures, appeals and penalty charge notices.

A Parking Correspondence Officer is a customers first point of contact and because of this they must be able provide a high level of customer care while remaining consistently courteous, helpful and professional.

They may at times have to identify potential fraud which and will in turn be called on to refer these issues to the appropriate agency.

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