Latest Vacancies
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Inbound Call Centre Agent
Inbound Call Centre Agent
Our Client is a 24 hour call centre that helps with any IT and web related inquiries. The main purpose of the job is to answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
You must be flexible as you will be working shifts.
Pay: £6.81-£8.50
Location: Leavesden, Watford
Main Job Tasks and Responsibilities
Answer calls professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and service information
Enter customer information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Complete call logs
Produce call reportsEducation and Experience
Knowledge of customer service principles and practices
Knowledge of call centre telephony and technology
Six months or more experience in a call centre environment
Customer service experience
Good data entry/keyboard skillsPlease email your CV to Shelley@unity-recruitment.co.uk
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Civil Enforcement Officers needed
***YOU MUST HAVE PREVIOUS PARKING EXPERIENCE IN THE LAST YEAR***
Civil Enforcement Officer / Parking Attendant / Traffic Warden
Previous experience is essential as a Civil Enforcement Officer. (Please reply only if have previous experience in this role as we wont be able to help if you do not)
You must have good working knowledge and have undergone training on the Road Traffic Act 1991. It would also be desirable if you have had training on the new Traffic management Act.
Duties will be as follows:
Issuing PCN’s to illegally parked vehicles
Advising members of public on parking related issues
Giving directions of the borough
Enforcing parking regulations and restrictions
Providing good customer serviceCivil Enforcement Officer / Parking Attendant / Traffic Warden
We have these types of vacancies, please contact us/ send your CV:
Civil Enforcement Officer / Parking Attendant
Senior Civil Enforcement Officer / Parking Attendant
Mobile Civil Enforcement Officer
CCTV Officer / CCTV Operative/CCTV Manager / Camera Enforcement Manager
Parking Appeals Officer / Adjudication Officer / Representations Officer/ Parking correspondence officer
Parking Supervisor / On – Street supervisor/enforcement supervisor Parking Administration/ Parking call centre officer/Parking Customer Service Officer
Parking Enforcement Manager / On Street Manager / Base Manager / Contract Manager
Parking Services Manager
Head of Parking
Parking Appeals manager/parking Appeals supervisorsPlease contact our consultants on 0208 429 7444 or email a CV to teamparking@unity-recruitment.co.uk
Find out more >>
Parking Enforcement Jobs
14 May 2009The parking services industry spans the whole of Britain, providing motorists, pedestrians, cyclists and residents with high levels of customer service while maintaining order and adherence to traffic regulations. In this highly pressurised environment, it is not surprising that these employees must possess personal endurance and integrity in the face of adversity. They must also...
Parking Services Managers
11 May 2009Managing parking regulations and rules takes precision and as Parking Services and Councils are a highly public concerns, their management has to be transparent and above board at all times. The role of manager Management of any parking operation involves specific functions such as off street car parks, collection of cash, enforcing parking regulations, dealing...
The Role Of A Parking Correspondence Officer
07 May 2009Parking Correspondence Officers fall into the category of parking administrators. Usually working in customer service teams of between four to five officers who report to a team leader, their purpose is provide responsive attention to users of parking services. Responsive Attention What they are required to undertake as part of their normal daily duties is...
