Latest Vacancies
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Inbound Call Centre Agent
Inbound Call Centre Agent
Our Client is a 24 hour call centre that helps with any IT and web related inquiries. The main purpose of the job is to answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
You must be flexible as you will be working shifts.
Pay: £6.81-£8.50
Location: Leavesden, Watford
Main Job Tasks and Responsibilities
Answer calls professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and service information
Enter customer information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Complete call logs
Produce call reportsEducation and Experience
Knowledge of customer service principles and practices
Knowledge of call centre telephony and technology
Six months or more experience in a call centre environment
Customer service experience
Good data entry/keyboard skillsPlease email your CV to Shelley@unity-recruitment.co.uk
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Civil Enforcement Officers needed
***YOU MUST HAVE PREVIOUS PARKING EXPERIENCE IN THE LAST YEAR***
Civil Enforcement Officer / Parking Attendant / Traffic Warden
Previous experience is essential as a Civil Enforcement Officer. (Please reply only if have previous experience in this role as we wont be able to help if you do not)
You must have good working knowledge and have undergone training on the Road Traffic Act 1991. It would also be desirable if you have had training on the new Traffic management Act.
Duties will be as follows:
Issuing PCN’s to illegally parked vehicles
Advising members of public on parking related issues
Giving directions of the borough
Enforcing parking regulations and restrictions
Providing good customer serviceCivil Enforcement Officer / Parking Attendant / Traffic Warden
We have these types of vacancies, please contact us/ send your CV:
Civil Enforcement Officer / Parking Attendant
Senior Civil Enforcement Officer / Parking Attendant
Mobile Civil Enforcement Officer
CCTV Officer / CCTV Operative/CCTV Manager / Camera Enforcement Manager
Parking Appeals Officer / Adjudication Officer / Representations Officer/ Parking correspondence officer
Parking Supervisor / On – Street supervisor/enforcement supervisor Parking Administration/ Parking call centre officer/Parking Customer Service Officer
Parking Enforcement Manager / On Street Manager / Base Manager / Contract Manager
Parking Services Manager
Head of Parking
Parking Appeals manager/parking Appeals supervisorsPlease contact our consultants on 0208 429 7444 or email a CV to teamparking@unity-recruitment.co.uk
Find out more >>
Category: Parking Jobs
Civil Enforcement Officers needed
11 May 2012***YOU MUST HAVE PREVIOUS PARKING EXPERIENCE IN THE LAST YEAR*** Civil Enforcement Officer / Parking Attendant / Traffic Warden Previous experience is essential as a Civil Enforcement Officer. (Please reply only if have previous experience in this role as we wont be able to help if you do not) You must have good working knowledge...
Parking Appeals Officer vacancies
04 May 2012Parking Appeals Officer required to deal with appeals relating to Penalty Charge Notices (parking tickets). They will also deal with customer queries and complaints with regards to the issue of Penalty Charge Notices. Essential Skills/Abilities/Knowledge • Must have a working knowledge and understanding of parking legislation, codes of practice, and policies and the ability to...
Parking jobs across the board
27 April 2012When you ask someone what exactly parking jobs are, usually the vague answer will be that it is the jobs those guys do who write out parking fine tickets all day long. This is not a very comprehensive answer for an industry which employs large numbers of people in many different jobs. Parking jobs in...
Notice Processing Officers needed
20 April 2012Are you an experiecned Notice processing Officer? Do you have experience handling 30-35 reps/challenges a day? Are you a proficient user of Civica, ICPS or Si-Dem? If you have answered YES to all the above questions, please contact our experienced consultants on 0208 429 7444 for more information or email your CV to...
Parking Managers needed
20 April 2012We have a need for experienced Parking Managers for various contracts across the country. Previous management experience in the parking sector is essential. The role will entail: 1.To manage the Council’s Parking Client team and to ensure through monitoring that the Service Provider delivers the service in accordance with all contractual obligations. 2.To manage and...
CCTV Officers
20 April 2012Calling experienced CCTV Professionals. We have a number of roles around London and the Home Counties at the moment. PREVIOUS PARKING CCTV EXPERIENCE IS ESSENTIAL (Please reply only if have previous experience in this role as we wont be able to help if you do not) • Analyse enforcement data, by identifying potential contravention and...
Calling all Parking Professionals
13 January 2012Unity Recruitment has established a leading position in the parking and civil enforcement sector and a strong reputation for quality candidates and quality service. We specialise in supplying experienced permanent and temporary parking staff, for back office, on- and off-street enforcement to councils and private parking companies across the UK. We have a variety of...
URGENT Procurement Manager – London – £280 – £300/day
21 October 2011Oversee and lead the development and management of the contract and relationship management framework for all Parking Service contracts, providing professional and procurement advice and guidance to all stakeholders and Council Members. Take responsibility for motivating and leading Officers to ensure the strategic objectives and service deliverables are met. Financial Accountability/Influence: the candidate will be...
Civil Enforcement Officers
20 September 2011We are urgently looking for experienced Civil Enforcement Officers. We have a number of vacancies to work for various clients across London. Whether you are currently out of work and looking to continue your career in parking or are in work looking to keep your options open, please contact us. Pay various from £9 –...
Experienced Notice Processing Officers
11 August 2011Are you an experiecned Notice processing Officer? Do you have experience handling 30-35 reps/challenges a day? Are you a proficient user of Civica, ICPS or Si-Dem? If you have answered YES to all the above questions, please contact Phillip on 0208 429 7444 for more information. We have a number of vacancies across London...
