Latest Vacancies
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Inbound Call Centre Agent
Inbound Call Centre Agent
Our Client is a 24 hour call centre that helps with any IT and web related inquiries. The main purpose of the job is to answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
You must be flexible as you will be working shifts.
Pay: £6.81-£8.50
Location: Leavesden, Watford
Main Job Tasks and Responsibilities
Answer calls professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and service information
Enter customer information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Complete call logs
Produce call reportsEducation and Experience
Knowledge of customer service principles and practices
Knowledge of call centre telephony and technology
Six months or more experience in a call centre environment
Customer service experience
Good data entry/keyboard skillsPlease email your CV to Shelley@unity-recruitment.co.uk
Find out more >> -
Civil Enforcement Officers needed
***YOU MUST HAVE PREVIOUS PARKING EXPERIENCE IN THE LAST YEAR***
Civil Enforcement Officer / Parking Attendant / Traffic Warden
Previous experience is essential as a Civil Enforcement Officer. (Please reply only if have previous experience in this role as we wont be able to help if you do not)
You must have good working knowledge and have undergone training on the Road Traffic Act 1991. It would also be desirable if you have had training on the new Traffic management Act.
Duties will be as follows:
Issuing PCN’s to illegally parked vehicles
Advising members of public on parking related issues
Giving directions of the borough
Enforcing parking regulations and restrictions
Providing good customer serviceCivil Enforcement Officer / Parking Attendant / Traffic Warden
We have these types of vacancies, please contact us/ send your CV:
Civil Enforcement Officer / Parking Attendant
Senior Civil Enforcement Officer / Parking Attendant
Mobile Civil Enforcement Officer
CCTV Officer / CCTV Operative/CCTV Manager / Camera Enforcement Manager
Parking Appeals Officer / Adjudication Officer / Representations Officer/ Parking correspondence officer
Parking Supervisor / On – Street supervisor/enforcement supervisor Parking Administration/ Parking call centre officer/Parking Customer Service Officer
Parking Enforcement Manager / On Street Manager / Base Manager / Contract Manager
Parking Services Manager
Head of Parking
Parking Appeals manager/parking Appeals supervisorsPlease contact our consultants on 0208 429 7444 or email a CV to teamparking@unity-recruitment.co.uk
Find out more >>
Category: Uncategorized
Inbound Call Centre Agent
11 May 2012Inbound Call Centre Agent Our Client is a 24 hour call centre that helps with any IT and web related inquiries. The main purpose of the job is to answer inquiries and questions, handle complaints, troubleshoot problems and provide information. You must be flexible as you will be working shifts. Pay: £6.81-£8.50 Location: Leavesden,...
Call Centre Operative
09 May 2012Call Centre Operators Required! Our client, a 24 hour outsourced call centre, is looking for flexible full and part time staff to join their team in Watford. You will be required to work on a variety of exciting inbound projects. The role involves: * Answering calls promptly and professionally * Following scripts, handling calls as...
Recruitment Consultant
27 April 2012Unity Recruitment is a fast growing, well renowned recruitment agency who are currently recruiting for an experienced/established Senior Recruitment Consultant. Unity is competitive but not aggressive, where work-life balance is the key to ensuring that Consultants remain contented in all aspects of their lives. An attractive commission structure will be in place along with future...
Change Manager
27 April 2012Our Client is recruiting for an experienced HR Business Partner to manage a Change Management program on a fixed-term contract based in London. Job Description Managing the whole change management process within the public sector Liaison with line managed to ensure a positive transition is achieved Full consultation and generalist HR advice to managed as...
Reception/Administrator
27 April 2012Receptionist / Administrator Our client is looking to recruit a proficient Receptionist/Administrator to join their busy team based in Watford. It is essential that you have a high degree of accuracy and attention to detail, good software knowledge in MS Word & Excel and data entry skills. The ideal candidate must have a pleasant, friendly...
URGENT Procurement Manager – London – £280 – £300/day
21 October 2011Oversee and lead the development and management of the contract and relationship management framework for all Parking Service contracts, providing professional and procurement advice and guidance to all stakeholders and Council Members. Take responsibility for motivating and leading Officers to ensure the strategic objectives and service deliverables are met. Financial Accountability/Influence: the candidate will be...
Senior Receptionist
19 September 2011My Client, a very highly respectable Doctors Surgery situated in East Barnet are currently seeking an outstanding Senior Receptionist to supervise their busy team of Reception staff ensuring the department runs smoothly and efficiently. Your duties will include some of the following; *Organising Holiday/sickness cover for the Reception when needed *Preparing weekly rotas *To be aware of...
Sales Ledger Clerk
19 September 2011Unity Recruitment are currently seeking a Sales Ledger Clerk to work within a very large Pharmaceutical Company based in Harrow. You will have excellent communication and time management skills, be IT literate, have flexibility and will have the willingness and ability to learn new skills. You will have a very good understanding of Microsoft Word, Excel and Outlook. Your...
Experienced Notice Processing Officers
11 August 2011Are you an experiecned Notice processing Officer? Do you have experience handling 30-35 reps/challenges a day? Are you a proficient user of Civica, ICPS or Si-Dem? If you have answered YES to all the above questions, please contact Phillip on 0208 429 7444 for more information. We have a number of vacancies across London...
