Latest Vacancies
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Inbound Call Centre Agent
Inbound Call Centre Agent
Our Client is a 24 hour call centre that helps with any IT and web related inquiries. The main purpose of the job is to answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
You must be flexible as you will be working shifts.
Pay: £6.81-£8.50
Location: Leavesden, Watford
Main Job Tasks and Responsibilities
Answer calls professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and service information
Enter customer information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Complete call logs
Produce call reportsEducation and Experience
Knowledge of customer service principles and practices
Knowledge of call centre telephony and technology
Six months or more experience in a call centre environment
Customer service experience
Good data entry/keyboard skillsPlease email your CV to Shelley@unity-recruitment.co.uk
Find out more >> -
Civil Enforcement Officers needed
***YOU MUST HAVE PREVIOUS PARKING EXPERIENCE IN THE LAST YEAR***
Civil Enforcement Officer / Parking Attendant / Traffic Warden
Previous experience is essential as a Civil Enforcement Officer. (Please reply only if have previous experience in this role as we wont be able to help if you do not)
You must have good working knowledge and have undergone training on the Road Traffic Act 1991. It would also be desirable if you have had training on the new Traffic management Act.
Duties will be as follows:
Issuing PCN’s to illegally parked vehicles
Advising members of public on parking related issues
Giving directions of the borough
Enforcing parking regulations and restrictions
Providing good customer serviceCivil Enforcement Officer / Parking Attendant / Traffic Warden
We have these types of vacancies, please contact us/ send your CV:
Civil Enforcement Officer / Parking Attendant
Senior Civil Enforcement Officer / Parking Attendant
Mobile Civil Enforcement Officer
CCTV Officer / CCTV Operative/CCTV Manager / Camera Enforcement Manager
Parking Appeals Officer / Adjudication Officer / Representations Officer/ Parking correspondence officer
Parking Supervisor / On – Street supervisor/enforcement supervisor Parking Administration/ Parking call centre officer/Parking Customer Service Officer
Parking Enforcement Manager / On Street Manager / Base Manager / Contract Manager
Parking Services Manager
Head of Parking
Parking Appeals manager/parking Appeals supervisorsPlease contact our consultants on 0208 429 7444 or email a CV to teamparking@unity-recruitment.co.uk
Find out more >>
Category: Vacancies
Inbound Call Centre Agent
11 May 2012Inbound Call Centre Agent Our Client is a 24 hour call centre that helps with any IT and web related inquiries. The main purpose of the job is to answer inquiries and questions, handle complaints, troubleshoot problems and provide information. You must be flexible as you will be working shifts. Pay: £6.81-£8.50 Location: Leavesden,...
Civil Enforcement Officers needed
11 May 2012***YOU MUST HAVE PREVIOUS PARKING EXPERIENCE IN THE LAST YEAR*** Civil Enforcement Officer / Parking Attendant / Traffic Warden Previous experience is essential as a Civil Enforcement Officer. (Please reply only if have previous experience in this role as we wont be able to help if you do not) You must have good working knowledge...
Call Centre Operative
09 May 2012Call Centre Operators Required! Our client, a 24 hour outsourced call centre, is looking for flexible full and part time staff to join their team in Watford. You will be required to work on a variety of exciting inbound projects. The role involves: * Answering calls promptly and professionally * Following scripts, handling calls as...
Parking Appeals Officer vacancies
04 May 2012Parking Appeals Officer required to deal with appeals relating to Penalty Charge Notices (parking tickets). They will also deal with customer queries and complaints with regards to the issue of Penalty Charge Notices. Essential Skills/Abilities/Knowledge • Must have a working knowledge and understanding of parking legislation, codes of practice, and policies and the ability to...
Recruitment Consultant
27 April 2012Unity Recruitment is a fast growing, well renowned recruitment agency who are currently recruiting for an experienced/established Senior Recruitment Consultant. Unity is competitive but not aggressive, where work-life balance is the key to ensuring that Consultants remain contented in all aspects of their lives. An attractive commission structure will be in place along with future...
Change Manager
27 April 2012Our Client is recruiting for an experienced HR Business Partner to manage a Change Management program on a fixed-term contract based in London. Job Description Managing the whole change management process within the public sector Liaison with line managed to ensure a positive transition is achieved Full consultation and generalist HR advice to managed as...
Reception/Administrator
27 April 2012Receptionist / Administrator Our client is looking to recruit a proficient Receptionist/Administrator to join their busy team based in Watford. It is essential that you have a high degree of accuracy and attention to detail, good software knowledge in MS Word & Excel and data entry skills. The ideal candidate must have a pleasant, friendly...
Notice Processing Officers needed
20 April 2012Are you an experiecned Notice processing Officer? Do you have experience handling 30-35 reps/challenges a day? Are you a proficient user of Civica, ICPS or Si-Dem? If you have answered YES to all the above questions, please contact our experienced consultants on 0208 429 7444 for more information or email your CV to...
Parking Managers needed
20 April 2012We have a need for experienced Parking Managers for various contracts across the country. Previous management experience in the parking sector is essential. The role will entail: 1.To manage the Council’s Parking Client team and to ensure through monitoring that the Service Provider delivers the service in accordance with all contractual obligations. 2.To manage and...
CCTV Officers
20 April 2012Calling experienced CCTV Professionals. We have a number of roles around London and the Home Counties at the moment. PREVIOUS PARKING CCTV EXPERIENCE IS ESSENTIAL (Please reply only if have previous experience in this role as we wont be able to help if you do not) • Analyse enforcement data, by identifying potential contravention and...
