Parking is a more varied sector than many people assume, encompassing a number of different job roles. However, whether you are a civil enforcement officer, appeals officer or parking manager, there are some skills every professional in the sector needs.
Let's start with the obvious - if you're going to work in parking, you need to know about it. You don't have to be an expert from the start - many people come into the sector with limited parking knowledge - but you will need to learn fast and quickly become familiar with the relevant rules and regulations for your position. Without this expertise, you won't get too far.
Pretty much every parking role involves some level of customer service. Whether it's handing a ticket to a motorist on the street, or processing an appeal, parking professionals need to know how to deal with the public.
As anyone who's ever received a parking ticket can probably testify, people are often not too happy when they find they've been hit with a charge, and this means having good conflict resolution skills and being able to remain calm under pressure is vital.
One of the key traits everyone working in parking needs is adaptability. All of the positions available in the sector are quite varied and require the ability to deal with new challenges and occasionally step outside of your comfort zone.
Ready to take the next step in your parking career? Take a look at our vacancies or get in touch to discuss how we can help you!