Graphic Designer & Web Administrator
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| Job Type | Permanent Full Time |
| Location | Hertfordshire |
| Area | Hertfordshire, England |
| Sector | Commercial - Graphic Design |
| Salary | £30000 - £31000 per annum |
| Start Date | ASAP |
| Job Ref | CB1GDWA_1565091022 |
- Description
- To be considered for this role it is ESSENTIAL that you have worked in a similar function for another online retailer or e-commerce company.
You must be confident working with Magento 1.7, Magento 2, Mailchimp and have a strong knowledge of the Adobe Creative Cloud Suite, especially with Photoshop, Illustrator & InDesign.
In addition, those with a good knowledge of front end web development such as HTML, CSS, JavaScript & jQuery will also be a strong asset to the team.
You should have an excellent command of the English language, as although you will not be writing content yourself, you will be required to edit content and will be the final point of call before content is posted to the website.
POSITION OBJECTIVES
*Responsible for web & graphic (digital & print) content management of the Brentano Group online businesses and physical stores.
*4th point of contact for all customer online / telephone / chat queries.
AREAS OF RESPONSIBILITY
*Web Content Management
*Clearly communicate solutions to team members both verbally and in written documentation.
*Adding, editing and updating products, including images and descriptions
*Work with 3rd party suppliers to design, build and maintain websites using Magento & WordPress
*Liaise across departments to ensure that new brands, ranges, colours and styles are added to the websites.
*Manage content change requests, adding and editing content
*Design, create and manage email marketing campaigns
*Work with the Web and Merchandise teams to develop and prepare new and future products for online launches, including collating product data, acquiring/manipulating images, marketing materials and composing product descriptions.
*Work with 3rd party agents (web developers, SEO & Social) across Slack and email to implement new digital technologies, landing pages and social campaigns to help drive traffic and overall conversion on our ecommerce sites.
Graphic Production
*Creation of graphics for both online and print media, including in-store POS, web and newsletter banners, and social media posts.
*Lead the design for new marketing campaigns
Customer Services
*Handling customer service queries.
*Assist with order administration, order despatch.
*Liaise with 3rd party suppliers.
SKILLS REQUIRED
*Excellent in Photoshop, Illustrator & InDesign.
*Proficient in Excel and Mailchimp or equivalent programmes.
*A good understanding of front end web development (HTML, CSS, JS) would be desirable.
*Some knowledge of video editing software (Premier Pro, After Effects)
Computer literate and understanding of basic web technologies (FTP, browsers, data files)
*Familiar with data management
*Previous experience of website or e-commerce CMS (e.g. Magento & WordPress)
*Basic understanding of Google products such as Webmaster Tools & Analytics
*Ability to deal with multiple issues and prioritise workloads accordingly.
*Excellent organisation skills.
*Self-motivated and able to work well under pressure.
*Work well unsupervised using own initiative.
*Excellent timekeeping, attendance, appearance and attitude.
*Excellent interpersonal and communication skills.
*Excellent attention to detail.
EXTENSIVE WORKING KNOWLEDGE
*Magento CMS, Photoshop / Sketch, Illustrator, InDesign, Mailchimp , WordPress, Excel
Over 2 years experience essential
Salary: circa £30,000 depending on experience.
