Sales Assistant
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| Job Type | Permanent Full Time |
| Location | Horley, Surrey |
| Area | Surrey, England |
| Sector | Commercial - Retail |
| Salary | £10 - £10.50 per hour |
| Start Date | ASAP |
| Job Ref | Gatsales_1658910532 |
- Description
- Unity Recruitment are currently seeking a sales assistant for a store based in Gatwick Airport.
The position will be available to start immediately and is a permanent contract.
Based at Gatwick Airport you will be working for a luxury retailer who sell designer brands of items such as suitcases, hand luggage and luggage accessories. They also have concessions in Harrods and other various locations.
The salary is £10 per hour and the working week will be 5 days out of 7 and this could include weekends. Shift work with very early starts.
It is a bonus if you have experience working with a designer brand.
Must have at least 1 year retail experience, or have worked at Gatwick Airport previously.
POSITION OBJECTIVE
To be a part of a team that drives sales productivity, efficiency, and customer service levels of the store.
AREAS OF ACCOUNTABILITY
Customer Service
* Maintain and increase the sales figures of the store/concession.
* Ensure that customers are acknowledged quickly and offer friendly, courteous and efficient service.
* Demonstrate a clear understanding of the company mystery shop guidelines.
* Be aware of competitor ranges and price points.
* Report any missed opportunities to the management team.
* Confidently use and understand the 'Add on Sale' technique.
* Be able to confidently close a sale.
* Maintain a thorough knowledge of all products, and be able to suggest alternatives to customers.
* Ensure that all customer follow up is done promptly and efficiently.
* Ensure that any phone enquiries/sales are handled confidently and efficiently.
* Confident in handling customer enquiries and complaints when required.
* Understand the company after sales services, and policy for repairs.
* Understand the company/host store exchange and refund policy.
If you are interested in this sales assistant position and would like to find out more then please send your CV to carly@unity-recruitment.co.uk.
