Credit Controller
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| Job Type | Permanent Full Time |
| Location | City of London, London |
| Area | London, England |
| Sector | Commercial - Accounts & Finance |
| Salary | £18000 - £23000 per annum |
| Start Date | ASAP |
| Job Ref | DW0055CC_1492788883 |
- Description
- ROLE DESCRIPTION:
Job Title:Credit Control Assistant
Department:Finance
Location: Farringdon, London
Salary: Dependent on Skills and Experience
Contract: Permanent - Full Time
Hours:
Monday to Friday - 9am - 6am.
Background:
Our client is a multi-award winning, high growth company which employs over 220 people in our Farringdon HQ. They now boast the title of being the World's largest golf travel provider in just 10 years of trading, having booked 500,000 golfers and tee-times across 24 countries worldwide each year.
The customer experience is paramount for our client with a focus on delivering the best holidays and breaks money can buy while delivering that helpful and informative service to each and every customer. They are not just a golf travel business- they have a variety of other impressive and growing brands under their belt and other exciting ventures on the horizon.
The Role:
A new role has arisen for a full time Credit Controller. This role will work closely with the Sales, Customer Services and Product Managers of the business and also with their customers to ensure an outstanding and consistent level of service as well as enhancing processes and procedures with the credit function.
Our client value their customers greatly therefore although this role will involve a firm and fair approach, you will need to have a real flair for excellent customer service.
Typical duties will include:
●Collecting payments from Customers in line with set terms
●Chasing payments via telephone and email
●Account reconciliations
●Allocation of payments & credits
●Produce weekly and monthly reports
●Liaise with other departments regarding customer disputes and requirements
●Working towards compliance and KPI's on a daily basis
●Adhoc duties required by your Line Manager
Skills & Experience:
●Previous credit control experience
●Excellent communication skills both written and spoken
●You will have a natural ability to maintain relationships, both internal and external
●Persuasive demeanour
●Resilient
● Negotiating skills
● You will need to be able to work in a team environment but also on your own initiative and have a proven track record of working within assigned targets.
