Web Admin / Graphic Designer
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| Job Type | Permanent Full Time |
| Location | Borehamwood, Hertfordshire |
| Area | Hertfordshire, England |
| Sector | Commercial - Graphic Design |
| Salary | £25000 - £30000 per annum |
| Start Date | ASAP |
| Job Ref | DW052018WAGD_1526303296 |
- Description
- JOB DESCRIPTION
Web Administrator & Graphics Designer
Responsible to: E-Commerce & Marketing Manager
Report to: You will report directly on a daily basis to the E-Commerce & Marketing and Manager
Our client is currently recruiting for an E-Commerce Administrator to join their in-house digital marketing team. The suitable candidate will be responsible for maintaining products on the website; ensuring they are effectively merchandised, are in the correct categories and reflect the correct prices, and that all offer codes and promotions are up and running.
The E-Commerce department is in amidst of a very exciting period and they are looking for someone to help grow this important area of the business and therefore be willing to explore and learn new technologies to increase efficiencies within the department.
To be considered for this role it is ESSENTIAL that you have worked in a similar function for another online retailer or ecommerce company. You must be confident working with Magneto 1.7, Mail chimp and have Photoshop CC experience. You should have an excellent command of the English language, as although you will not be writing content yourself, you will be required to edit content and will be the final point of call before content is posted to the website.
Over 2 years' experience essential
Salary: £25,000 - £30,000 dependant on experience
POSITION OBJECTIVES
*Responsible for web content management of the Brentano Group online businesses
*3rd point of contact for all customer online / telephone / chat queries.
AREAS OF RESPONSIBILITY
Web Content Management
*Drive website front-end usability and user experience.
*Optimise back-end architecture for site performance and maximum ecommerce conversion, across multiple platforms (desktop, mobile, & tablet)
*Clearly communicate solutions to team members both verbally and in written documentation
*Adding, editing and updating products, including images and descriptions
*Work with 3rd party suppliers to design, build and maintain websites using Magneto, Shopify & WordPress
*Liaise across departments to ensure that new ranges, colours and styles are added to the Case websites.
*Manage content change requests, adding and editing content using our stock system for all Brentano Group websites.
*Design, create and manage email marketing campaigns for Brentano Group websites.
*Work with the Web and Merchandise teams to develop and prepare new and future products for online launches, including collating product data, acquiring/manipulating images, marketing materials and composing product descriptions.
*Work with 3rd party web developers to implement new digital technologies to maximize the customer experience and expand product exposure
Graphic Production
*Creation of graphics for both online and print media, including in-store POS, web and newsletter banners, and social media posts.
Customer Services
*Handling customer service queries.
*Assist with order administration, order despatch.
*Liaise with 3rd party suppliers.
SKILLS REQUIRED
*Understanding of order management/customer fulfilment in an e-commerce context
*Proficient in Excel, Mail chimp and Photoshop CC
*Computer literate and understanding of basic web technologies (FTP, browsers, data files)
*Familiar with data management
*Previous experience of website or e-commerce CMS
*Basic understanding of Google products such as Webmaster Tools & Analytics would be desirable
*Ability to deal with multiple issues and prioritise workloads accordingly.
*Excellent organisation skills.
*Self-motivated and able to work well under pressure.
*Work well unsupervised using own initiative.
*Excellent timekeeping, attendance, appearance and attitude.
*Excellent interpersonal and communication skills.
*Excellent attention to detail.
EXTENSIVE WORKING KNOWLEDGE
*Magneto CMS, Photoshop CC, Mail chimp , WordPress, Excel
