Service Advisor - Automotive
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| Job Type | Permanent Full Time |
| Location | West Drayton, Middlesex |
| Area | Middlesex, England |
| Sector | Service |
| Salary | £23000 - £24000 per annum + £30K-31K OTE |
| Start Date | ASAP |
| Job Ref | DW0054SAA_1492002246 |
- Description
- ervice Advisor
Previous customer service in the motertrade industry is essential
£23-24k basic (overall £30-31k OTE)
Pension
Family discount scheme
Our client currently have a position available for a Service Advisor to work within their multi franchised service department at West Drayton.
This is a full time position in which you will be expected to serve customers who have bought their vehicle in for servicing, MOT or mechanical repairs, creating computerized job cards and invoices, liaising with fleet companies and keep customers informed as to the progress of their vehicle as well as upselling any additional work identified.
The ideal candidate must have previous motor trade experience, be IT literate, have good interpersonal skills, be a team player and have the ability to sell. The need to be flexible and dynamic is key for this role.
Customer service experience is essential for this role as the successful applicant will need to demonstrate a desire to deliver a world class customer service experience.
Working hours are Monday to Friday 8am - 6pm and alternating Saturday's 8am - 1pm. Please note you may be required to work until 5pm on a Saturday for holiday cover or any other emergency cover as and when needed at this location and other locations within the Slough Group, this will be discussed in more detail at interview stage.
In return they offer an excellent remuneration package, 22 days holiday + 8 days bank holidays, family discount scheme and the opportunity to join our Company pension scheme after a qualifying period.
