Sales Assistant needed in Heathrow

2021-12-20 16:13:032022-02-13 Unity Recruitment
Job Type Permanent Full Time
Location West Drayton, London
Area London, England London England West Drayton, London
Sector Commercial - Retail
Salary £10 - £10.40 per hour
Start Date ASAP
Advertiser remoteapi
Job Ref CBSAHT_1640016783
Job Views 31
Description
Unity Recruitment are currently seeking a sales assistant.

The position will be available to start immediately and is a permanent contract.

Based at Heathrow Airport, Middlesex you will be working for a luxury retailer who sell designer brands of items such as suitcases, hand luggage and luggage accessories. They also have concessions in Harrods and other various locations.

The salary is £10..40 ph and the working week will be 5 days out of 7 and this could include weekends. Because its based in airport the early shift starts at 5.45am so you will realistically need to drive. The latest you will finish is 10pm. The late shift is (2pm - 10pm).

It is a bonus if you have experience working with a designer brand.
Must have at least 1 year retail experience, or have worked within Heathrow Airport previously.


POSITION OBJECTIVE
To be a part of a team that drives sales productivity, efficiency, and customer service levels of the store.

AREAS OF ACCOUNTABILITY
Customer Service
* Maintain and increase the sales figures of the store/concession.
* Ensure that customers are acknowledged quickly and offer friendly, courteous and efficient service.
* Demonstrate a clear understanding of the company mystery shop guidelines.
* Be aware of competitor ranges and price points.
* Report any missed opportunities to the management team.
* Confidently use and understand the 'Add on Sale' technique.
* Be able to confidently close a sale.
* Maintain a thorough knowledge of all products, and be able to suggest alternatives to customers.
* Ensure that all customer follow up is done promptly and efficiently.
* Ensure that any phone enquiries/sales are handled confidently and efficiently.
* Confident in handling customer enquiries and complaints when required.
* Understand the company after sales services, and policy for repairs.
* Understand the company/host store exchange and refund policy.

If you are interested in this sales assistant position and would like to find out more then please send your CV to carly@unity-recruitment.co.uk.

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