Sales Associate

2022-07-20 11:01:182022-08-16 Unity Recruitment
Job Type Permanent Part Time
Location West End, London
Area London, England London England West End, London
Sector Commercial - Retail
Salary Up to £11 per hour
Start Date ASAP
Advertiser remoteapi
Job Ref CBS_1658314878
Description
Unity Recruitment are currently seeking a Part Time Sales Associate - Harrods.


The position will be available to start immediately and is a permanent contract.

Based in a Harrods in Knightsbridge you will be working for a luxury retailer who sell designer brands of items such as Diaries, notepads and bags.

Pay is £11ph an hour and the working week will be 5 days out of 7 and this could include weekends.


Must have at least 1 year retail experience.


POSITION OBJECTIVE
To be a part of a team that drives sales productivity, efficiency, and customer service levels of the store.

AREAS OF ACCOUNTABILITY
Customer Service
* Maintain and increase the sales figures of the store/concession.
* Ensure that customers are acknowledged quickly and offer friendly, courteous and efficient service.
* Demonstrate a clear understanding of the company mystery shop guidelines.
* Be aware of competitor ranges and price points.
* Report any missed opportunities to the management team.
* Confidently use and understand the 'Add on Sale' technique.
* Be able to confidently close a sale.
* Maintain a thorough knowledge of all products, and be able to suggest alternatives to customers.
* Ensure that all customer follow up is done promptly and efficiently.
* Ensure that any phone enquiries/sales are handled confidently and efficiently.
* Confident in handling customer enquiries and complaints when required.
* Understand the company after sales services, and policy for repairs.
* Understand the company/host store exchange and refund policy.

If you are interested in this position and would like to find out more then please send your CV to carly@unity-recruitment.co.uk.

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