Car Park Control Room Operator
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| Job Type | Permanent Full Time |
| Location | Basingstoke, Hampshire |
| Area | Hampshire, England |
| Sector | Commercial - Customer Service |
| Salary | £21000 - £24000 per annum |
| Start Date | ASAP |
| Job Ref | CPCRO_1703257103 |
- Description
- Unity Recruitment are recruiting for a Car Park Control Room Operator.
JOB DESCRIPTION
Position: Car Park Control Room Operator
Reporting to: Key Accounts Manager
Objectives: To answer and resolve the intercom calls in a professional manner
Main Duties:
* You will be required to work a minimum 4 X 12 hours shifts per week which are nights and
days and additional annual leave cover.
* The Controller must be able to answer and resolve the intercom calls in a professional
manner
* Maintaining accurate logs by recording information gathered through the intercom
* Work together with the Technical Team and the Customers Response Centre to report
and escalate on site equipment faults
* Live sites monitoring
* Carrying our other administrative duties
* Comply at all times with company policies and procedures
* Support the company in its maintenance of quality standards
* Promote and protect the company's image and good reputation at all times
* Offer the highest level of customer service at all times seeking the assistance of your
manager when necessary
* Keep up to date with technical training on all systems
* Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff
and company assets.
* Comply with the company's Health & Safety Policy at all times reporting any concerns
to your manager.
* Must maintain a high level of communication across all departments
* Fulfil any other duties and responsibilities that, after consultation, may be
determined from time to time
Requirements:
* Ability to work calmly under pressure
* Be prepared to work shifts as part of a 24/7 cover
* Excellent communication skills are essential
* Computer Skills, Excel, MS Word documents
* Promote and protect the company's image and good reputation at all times
* Control room experience is preferred but not essential
If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to carly@unity-recruitment.co.uk
