Credit Controller / Office Administration
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|Job Type||Permanent Full Time|
|Sector||Commercial - Accounts & Finance|
|Salary||£22000 - £23500 per annum + Bonus|
- Annual salary £23,500 + potential bonus + pension
The Credit Controller/Office Administrator will be responsible for managing client credit accounts and following debt chasing procedures. In additional general administrative duties within the back office department will also be required. The role is split 50/50 between credit control and back office administration.
Key points of the role
The Credit Controller/Office Administrator reports to the Practice Manager on a daily basis with updates.
Chase overdue invoices by email and phone within agreed timescales using credit hound software.
Maintain client accounts within Sage and update balances daily.
Respond to invoice enquiries.
Assist in the adaptation of credit control systems e.g. re-wording letter templates.
Maintain accurate records of all chasing activity.
Negotiating re-payment plans with guidance from management.
Writing off balances or starting legal action if necessary.
Raising draft fee notes.
Setting up new client database entries.
Processing lost clients.
Postal processing if required.
Skills and experience
Experience in financial or office administration is essential.
Excellent communicator with a confident telephone manner.
Experience of Sage or Credit Hound an advantage.
GCSE Maths grade C or above.
No credit control experience necessary.
Our client are a firm of Chartered Accountants, Chartered Tax Advisers and Registered Auditors. They provide a wide range of services to businesses and individuals, mainly either in the London area or international businesses operating in the UK. The business has been trading for 16 years and has 17 employees. The firm is well established and has seen significant year on year growth.
This role does not offer a route to obtaining accountancy qualifications.