Cleaning Supervisor
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| Job Type | Permanent Full Time |
| Location | Watford, Hertfordshire |
| Area | Hertfordshire, England |
| Sector | Commercial - Operations |
| Salary | £21000 - £21439 per annum |
| Start Date | ASAP |
| Job Ref | CS12_1643901986 |
- Description
- Cleaning Supervisor Required -
Hours:40 Hours per week (shift patterns)
Must have previous experience.
Key Responsibilities of the Cleaning Supervisor:
* To supervise the current cleaning team (oversee day to day running of mall, car parks, perimeter, back of house areas and waste operation and housekeeping in the Service Yard)
* To ensure a high standard of cleanliness and hygiene around the premises
* To maintain a high standard of compliance and H&S requirements
- To lead the cleaning team and undertake day to day leadership and delivery of housekeeping services
- To provide the Mall, Car Parks and External areas focal point for the centre which includes compliance
and audit relationships liaising with the Management and external bodies as required.
- To support the Management with rostering of staff, ensuring efficient use of team at all times.
- To manage excellent relationships with our client, suppliers and customers.
- To lead and develop and retrain cleaning staff to deliver quality services in the most efficient and effective
manner and achieve a "One Team" approach within the business.
- Work closely and support staff when required with Hands On approach.
- To ensure that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.
- Ensure that all Health and Safety requirements are followed as per company policies and procedures which will include accident reporting / investigation, delivery of toolbox talks, PPE checks, maintenance of statutory and non statutory records etc.
- Support and work closely with the site Customer Services and Security teams.
- Management of the cleaning equipment, consumables and materials.
- Daily monitoring of cleaning standards throughout the external areas ensuring team proactively respond to all tasks as required.
- Ensure that all chemical and cleaning solutions are used correctly in line with manufactures and company operating procedures.
- Maximise recycling opportunities working closely with the other cleaning team leaders to ensure all recycling opportunities are explored.
- Ensure the teams are trained, managing the ongoing refresher training program.
- Undertake any other reasonable duties as required to meet the needs of the business
- To continuously review and introduce cleaning best practice across and throughout the demise of the shopping centre.
- To own and deliver the range of cleaning services required to meet / exceed the customer requirements and add valued support to the management and delivery of the operational services. ·
- To enhance the relationship with the customer and ensure the appropriate and timely response to all cleaning issues and events.
- To ensure that all relevant records are held and updated as required. ·
- To support the management and forecast spend of agency related costs Skills, Knowledge and Experience
Candidates will be required to demonstrate the following:
* Experience in the provision of cleaning services in a busy environment visited by members of the public.
* Able to demonstrate a good level of customer service.
* Ability to work on own initiative and deal with demanding situations.
* Honest and reliable work ethic.
* Well presented.
* Good interpersonal and communication skills.
* Able to work in both /internal and external environments.
* Willingness to partake in further on-site training.
Desirable
* Basic Knowledge of H&S legislation.
* Flexible working approach to work patterns
* BICS qualifications.
* Driving Licence
If this Cleaning Supervisor position is of interest to you - Then please send your updated CV today to Carly@unity-recruitment.co.uk
