One of the many parking jobs we offer here at Unity Recruitment is parking enforcement supervisor. Read on to find out more about this role and whether it might be right for you.
What does it involve?
The primary role of a parking enforcement supervisor is to take care of the day-to-day management of parking enforcement. People in this position are responsible for organising and overseeing the deployment of civil enforcement and school crossing patrol officers, making sure predefined standards are upheld at all times.
- Common duties include :
- Supporting officers on the street
- Ensuring key performance indicators are achieved
- Issuing penalty charge notices to vehicles
- Assisting parking managers in managing wider parking requirements
- Dealing with code-red or yellow incidents such as attacks on officers
- Helping to train officers
- Dealing with enquires from the public
- Representing parking services at meetings
- Liaising with stakeholders such as police, schools and businesses
- Ensuring health and safety best practices are fulfilled
The parking enforcement supervisor position is a varied role and a number of other duties may need to be undertaken from time to time. For example, in the absence of senior management due to annual leave or illness, it will fall to enforcement supervisors to take care of overall operational management responsibilities. People in the role may also be called on to assist in the recruitment of temporary or contract staff.
What skills and experience are needed?
As this is a position that encompasses a wide variety of duties, successful parking enforcement supervisors must be able to draw on a number of different skills and experiences.
- Some of the main assets needed to get by in this role include :
- Managerial skills and the ability to motivate and get the best out of people
- Organisational ability
- Excellent communication skills
- Conflict resolution skills for dealing with the public and code-red incidents
- Good IT skills
- Knowledge of parking regulations is always beneficial
- Awareness of health and safety and data protection rules
What are working conditions like?
Parking enforcement supervisors are typically employed by local authorities, but may also work for private sector organisations that are contracted in to manage parking enforcement. Working hours tend to be fairly regular, although the occasional weekend or evening shift may be required.
In terms of salary, the pay for this role is quite variable, but can be as high as £24,000 per year, or an hourly rate of up to £14.00. Much of a parking enforcement supervisor's day-to-day work is spent outside and a reasonable level of physical fitness is required. There is also a good chance a clean driving licence will be required, as it may be necessary to drive a council vehicle and take responsibility for its upkeep.
A parking enforcement supervisor's performance can be assessed in a number of different ways. The impact their efforts have had on the overall success of parking enforcement achieving its goals will be assessed, as will the quality of parking services as perceived by stakeholders such as councillors, senior management and the public.
Next steps
Think you've got what it takes to become a parking enforcement supervisor? Take a look at our latest vacancies and send off your application. Feel free to get in touch if you have any questions.